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March 11, 2020
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The Asia Pacific Spa & Wellness Coalition understands the changing world we live in today and the challenges that we face and seeks to provide opportunities that will benefit the industry, or those that govern it to have a better understanding.

DATES: Wednesday 11th – Master Class (1pm – 5pm)

VENUE: Naman Retreat, Truong Sa Road, Da Nang, Vietnam  Tel: (+84) 236 3959 888


MASTER CLASS PRICE: USD350 per person.  APSWC Mingle & certificate of participation included.

Early Bird Price – USD250 if paid by 31 Dec.2019, USD300 if paid by 31 Jan.2020

APSWC Member Price: info@apswc.org

PAYMENT ONLINE: www.apswc.org/apswc-store/  or by bank tTransfer to our APSWC Singapore bank

RECEIPTS: Receipts will be issued at the event.

CANCELLATION: Due to APSWC’s commitment to the hotel, please note that cancellations not accepted after 7th February, 2020. No refunds can be given on cancellations notified after this time.

ACCOMMODATION & MEALS: Accommodation and meals are not included in the registration fee, and it is the responsibility of each attendee to arrange his/her own.

Naman Retreat and its sister property Park Regis Cocobay Hotel Da Nang are offering special delegates rates. See separate Hotel Booking Form for details.

Room Reservations: contact: hoa.bui@empiregroup.vn

ALTERNATIVE ACCOMMODATION: Da Nang has a plethora of accommodation offerings.  Nearby are the Fusion Resort & Vin Pearl Resort and many others.

DRESS CODE: Neat casual

Staying @ Naman Retreat?   Some spa treatments are included in your package rate.  For details, contact Naman Retreat directly.  Enjoy!

Wednesday 11th March

UNWTO Master Class: The Evolution of Health Tourism

DATE:   Wednesday 11th March

TIME:    13.00 – 17.00

VENUE: Naman Retreat, Da Nang, Vietnam


Reservation Deadline 7th February 2020.  www.apswc.org/apswc-store


with Dr László Puczkó, RLA’s Director of Industry Intelligence

Health-motivated travellers are looking for trips with a rather wide spectrum of aims and objectives. Guests can look for curing or improving certain medical conditions, taking part in rehabilitation programmes or rebalancing their mind and soul. The associated terms and concepts that can initiate a health travel range from cure, healing, rejuvenation, prevention, rehabilitation to wellness, wellbeing, holism and even fun! The concept of health tourism is the umbrella term for the subtypes: wellness tourism and medical tourism. Health tourism covers wide spectrum of services from hospitals, through thermal facilities, to wellness resort or medical hotels.

We now have to look at the world as an increasingly borderless global healthcare marketplace. Countries as well as developers are now investing billions of dollars to expand their health provision. Destinations, spas, hospitals, hotels and resorts are all looking for competitive value propositions to serve the growing international health traveller segment.

The key challenge to any developer, operator, destination, municipality or government is to understand the viable value proposition their destination and/or health-oriented facility can play in the international health tourism market, i.e. medical, wellness, recreational or even heritage tourism?

During the Masterclass we discuss the key elements that every destination or facility having interests in health tourism must consider for success.

The key topics to be discussed are as follows:

  • Health motivation: where do your resources and assets fit?
  • Lessons learned from 5th International Wellness, Spa and Travel Monitor benchmark data: trends and experiences, e.g. thermal facilities vs. other wellness and spa facilities
  • Planning for a health tourism destination: steps and objectives. Role of municipalities and governments.
  • How to map impacts of health tourism?
  • How to determine the most advantageous mix of concepts to meet, anticipate and drive the asset and marketplace demands both in wellness and medical tourism based on your resources?

The masterclass will build on the study that was led by Laszlo Puczko (Resources for Leisure Assets) for the World Tourism Organizatiom (UNWTO) and the European Travel Commission (ETC). The UNWO and the ETC have been well aware of the growth of health, wellness and medical tourism in recent years, describing it as ‘an emerging, global, complex and rapidly changing’ segment.  To provide clarity and consistency on definitions for health, wellness and medical tourism, UNWTO and ETC commissioned a study in the sector, which was prepared by Dr László Puczkó, RLA’s Director of Industry Intelligence, Melanie Smith (Budapest Metropolitan University), in collaboration with LaingBuisson, publishers of IMTJ.  The resulting report, ‘Exploring Health Tourism’ is the first attempt by a global tourism association to establish a coherent concept of health tourism and define the motivations behind travellers looking for health-related services. It gives established and emerging health travel destinations a practical toolkit to help measure, diversify and increase revenue from this sector, and tackle the seasonality of general tourism. Read the report’s Executive Summary and Overview of topics covered.

We believe that this Master Class provides the guidance and directions those responsible to capitalize on the developing and improving health tourism related services, brands and organizations.


Staying @ Naman Retreat?   Some spa treatments are included in your package rate.  For details, contact Naman Retreat directly.  Enjoy!

APSWC Mingle

DATE:   Wednesday 11th March

TIME:    19.00 – 21.00

VENUE: Naman Retreat, Da Nang, Vietnam

PRICE: USD75 per pax (or FOC for Round Table Delegates

Reservation Deadline  4th March (payment in cash at the door)

APSWC Round Table 2020

DATE:   Thursday 12th – Friday 13th March

TIME:    9.00 – 18.00 each day

VENUE: Naman Retreat, Da Nang, Vietnam

PRICE: USD395 per pax (special rates available for APSWC members)

Session 1: The Rising Stars of Wellness

Session 2: Combatting Diseases with Wellness

Session 3: The Rise (and Fall?) of Traditional Therapies

Session 4: The Myths & Legends of KPI’s in business.

Reservations inc. early bird rates wisit www.apswc.org/apswc-store

Disclaimer: The organisers reserve the right to cancel the class, change the venue or change speakers without notice. If we need to change, every effort will made to secure a replacement of equal or greater calibre.  In the event of cancellation by the APSWC, delegate fees will be refunded in accordance with APSWC Refund Policy

ABOUT US: The Asia Pacific Spa & Wellness Coalition (APSWC) was formed in March ’06 – the result of an informal roundtable where 76 industry professionals from across the region gathered in Singapore to map out a development strategy to improve and promote the spa industry for the benefit of all.

APSWC is officially registered as an association in Singapore (July 2007), with the mission to act as a bridging mechanism between countries to promote, protect, educate, and develop the spa & wellness industry in the Asia-Pacific region.  For more information visit www.apswc.org

Membership enquiries: member@apswc.org

All other correspondence: info@apswc.org


Date: March 11, 2020
Event Category:


Venue Name: Naman Retreat, Da Nang, Vietnam
Address: Viet Nam
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Organizer Name: APSWC