Are you ready to face up to the realities of doing business in a world where wellness is one of the most over marketed words used. The Asia Pacific Spa & Wellness Coalition encourages the spa & wellness community to take ownership and have a voice in our industry’s future. This by-invitation event attracts key decision makes to discuss the challenges we face and brainstorm solutions. An unparalleled event that puts you in the driving seat of our industry’s future.



DATES: Wednesday 15th – Welcome Cocktail

Thursday 16th & Friday 17th March, 2023 – Round Table

VENUE: Amara Sanctuary Resort, Sentosa https://sentosa.amarahotels.com/ ,


DELEGATE PRICE: includes welcome cocktail on 15th, meeting venue, energy breaks, lunch (16th – 17th), and awards dinner on 16th.  Accommodation is not included in the delegate price.

         Early Bird

(until  14-Feb-23)

      Regular Price

(from 15-Febr-2023)

Delegate Price             –             USD650
Member Price             –             USD550

PAYMENT ONLINE: www.apswc.org/apswc-store/ or by

BANK TRANSFER: Transfer to our APSWC Singapore bank

RECEIPTS: Receipts will be issued at the event if requested.

CANCELLATION: Due to APSWC’s commitment to the hotel, please note that cancellations are not accepted after 1st February, 2023. No refunds can be given on cancellations notified after this time.

ACCOMMODATION: Accommodation is not included in the registration fee, and it is the responsibility of each attendee to arrange his/her own accommodation.

The Amara Sanctuary Resort, Sentosa is offering special delegates rates. See separate Hotel Booking Form for details.  Contact the hotel directly for your accommodation reservation.

ALTERNATIVE ACCOMMODATION: There are multiple accommodation options available in the area

DRESS CODE: Neat casual

GOODY BAGS: To get your products and services under the radar of some of the leading spa and wellness professionals in the industry, contribute products, vouchers and/or brochures to this year’s goody bag. Please contact info@apswc.org to arrange.

AUCTION: Auction items donated to the APSWC will be auctioned off to the highest bidder, by silent auction or auctioneer. All proceeds will go to the APSWC. To donate items (minimum value USD250) please contact info@apswc.org no later than 8th March. Hotel or spa gift vouchers and products must be delivered to the APSWC in Singapore by 12th March at the latest. Auction items can be purchased by cash, online banking or by cheque drawn on a Singapore Bank account. Payment will be to the APSWC on the day of auction.


APSWC Annual General Meeting (AGM): For APSWC Members ONLY

DATE:   Wednesday 15th March

TIME:    15.00 (registration from 14.30)

VENUE: Ficus, Level 3, Amara Sanctuary Resort, Sentosa, Singapore


WEDNESDAY 15th March

APSWC MINGLE: For delegates arriving early, this is an informal precursor to the APSWC Round Table and an opportunity to catch up with colleagues, or even open potential doors of business.  Price: Delegates – included; guests: SGD120 per pax (payable at the door).

TIME:    Registration opens 17.00, Cocktails from 17.00 – 19.00

VENUE:  Ficus, Level 3, Amara Sanctuary Resort, Sentosa, Singapore

THURSDAY 16th March

APSWC Round Table 2023

VENUE: Ballroom 1, Amara Sanctuary Resort, Sentosa, Singapore

Master of Ceremonies: Khem Bahadur Dhami, MD, Tranquility Spa & Wellness Sdn Bhd., Malaysia / APSWC Director

White Paper Coordinator: Phattiraporn Khiewsanun

07.00    Silat Melayu style morning exercise (optional)

08.30    Registration

09.00    Welcome & Opening Presentation


09.15    Briefing: Wellbeing Through Design

Is the hotel and spa sectors ready for a new industry standard/certification – starting with the hotel bedroom and spa treatment room? As the hospitality sector revs up operations and enters the new normal post covid phase, one of the trending topics being discussed is wellness certification in hotels – and still much less of a priority – spas. This includes Wellbeing Through Design.

With no wellness standard/certification of any kind currently available in the hospitality and spa sectors, are we ready for such a standard or certification?

White Paper Takeaway: How can we leverage our business with the global trend of Wellness Real Estate including Healthy Buildings, and how can Wellbeing Through Design be measured and monetized?

Presenter:  Motti Essakow, Co-Founder, Nestwell, United Kingdom

Facilitator: Andrew Jacka, Chairman, APSWC

10.45  Energy Break

11.05  Table by Table Review

11.45  White Paper Standouts & Inclusions

12.30  Lunch & Country Updates

Session 2: AFTERNOON

14.00    Briefing: Technological Wellness or Electronic Nightmare

The world is being inundated with new technological toys, with many targeted to the wellness market.  From Fitbit wearable devices, and Virtual Reality (VR) Headsets through Biohacking Orbs to Rasha, Huber 360® Evolution or the Oura sleep aid.  Are there any implications for the business operator?

White Paper Takeaway: How does technological wellness play into an industry that presents itself as high touch, not high tech?al

Presenters: Raquel Arcelo, Spa Manager, Sheraton Spa, Sheraton Melbourne, Australia

Amanda Ooi, Global Wellness Day Ambassador; Executive Director, APSWC

Facilitator: Faheem Ebrahim, Xin Performance, Hong Kong;, Director APSWC

15.30  Energy Break

15.50  Table by Table Review

16.35  White Paper Standouts & Inclusions

17.20  Sponsor Presentation

17.30  Auction Action

19.00  APSWC DINNER: A celebratory evening featuring the APSWC Awards 2023.  Admission by TICKET only. Price: Delegates – included, guests: SGD220 per pax (must be prepaid).  Please state when booking if you have any dietary requirements we need to be aware of.


FRIDAY 17th March

07.00    Ruisee Daton morning exercise (optional)

Session 3:  MORNING

09.00    Refocus

09.15    Briefing: Business by the Numbers

Capture rates, Therapist Productivity rates, Revenue per Treatment minute, and Revenue per treatment are just some of the many Key Performance Indicators that a savvy operator can use to improve their profitability, but we seem to be afraid to share these.  Why?

White Paper Takeaway: The hospitality industry freely share A.R.R., FC% and Occupancy % with their competitors, but the spa & wellness industry is more secretive.  Are there three or four key KPI’s that can are prepared to openly share?


  • Chair: Hana Halim, President, Association of Malaysian Spas (AMSPA)
  • Jory Montilla, Director of Spa & Wellness, Ayana Resort & Spa, Bali, Indonesia
  • Eleen Yap, Assistant Director of Club Services, American Club, Singapore

10.45  Energy Break

11.05  Table by Table Review

11.45  White Paper Standouts & Inclusions

12.30  Lunch & Country Updates

Session 4: AFTERNOON

14.00    Briefing: Traditional Therapies from Islas del Poniente (online presentation)

The Islands of the West as it was known before the arrival of Portuguese explorer Ferdinand Magellan in 1521 became Las Felipinas in honour of King Philip II of Spain. The long history hides a multitude of traditional healing therapies far beyond Dagdagay and Hilot.

White Paper Takeaway: What can we as business leaders who rely on the culture and traditions of our respective countries do to pre serve culturally significant practices and traditional healing therapies?

Presenter: Dr. Jamie Galvez-Tan, Chairman, Health Futures Foundation, Philippines


15.30  Energy Break

15.50  Table by Table Review

16.35  White Paper Standouts & Inclusions

17.20  Auction Action

17.50  White Paper – A Summary

18.00  APSWC Round Table 2024

18.10    Close

WHITE PAPER: The APSWC White Paper seeks to be an authoritative report or guide designed to inform readers’ about industry issues with APSWC’s members, collective philosophy and (improved) solutions. It is penned from the comment and input of industry leaders at APSWC’s annual Round Table, and is targeted to help all stake holders including both industry and government to understand an issue, solve a problem, or make a decision.

Disclaimer: While every effort will be given to ensure the presenters as listed are present, the organisers reserve the right to amend the agenda or change speakers without notice. If we need to change, every effort will made to secure a replacement of equal or greater calibre.

ABOUT US: The Asia Pacific Spa & Wellness Coalition (APSWC) was formed in March ’06 – the result of an informal roundtable where 76 industry professionals from across the region gathered in Singapore to map out a development strategy to improve and promote the spa industry for the benefit of all.

APSWC is officially registered as an association in Singapore (July 2007), with the mission to act as a bridging mechanism between countries to promote, protect, educate, and develop the spa & wellness industry in the Asia-Pacific region.  For more information visit www.apswc.org

Membership enquiries: member@apswc.org

All other correspondence: info@apswc.org

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