Voting in Operator categories shall be done by the Awards Judging Panel and the General Public on a weighted  basis where public votes account for 60% of the total category vote.

Voting by public will be done online, while voting by the judging panel shall be done by email. General Public vote – one vote per person. 

Only votes cast by 09.00 Friday 8 March 2024 will be considered valid.

Submit Nomination

 

  1. DAY / CLUB SPA OF THE YEAR 

Open to Day / Club Spas in Asia Pacific region who are legally registered and have been operating for at  least one year. (Those operating for less than one year will be considered under the Newcomer award  category). Offers a variety of spa and well-being treatments including body and facial treatments with at  least two (2) different types of water-based therapies (t.e. steam, sauna, experience showers, hydro paths)  other than Jacuzzi. 

Has at least five treatment rooms / area and at least six full time staff including four full time therapists and  has a documented Sustainability Policy, Spa Marketing Plan, Standard Operating Procedure Manual for both  Treatment Protocols and Operational Management, as well as Training Plan and Training Records on file. 

DAY / CLUB SPA OF THE YEAR award application must include: 

1.1 Registration as a Spa business 

1.2 At least 3 professional photographs of the spa (minimum 300dpi)*  

1.3 A floor plan of the spa – one A4 page per level is required. 

1.4 A one paragraph summary of the spas concept & operating philosophy* 

1.5 A work schedule for all staff covering a seven day period in the past month 

1.6 An exert of the Marketing Plan of not more than one page. 

1.7 An example of a Marketing Plan Activity (event photo, social media post etc.) 

1.8 An exert of the Standard Operating Procedures of two (2) Treatment protocols. 

1.9 An exert of the Standard Operating Procedures of two (2) Operational Management protocols 1.10 An exert of the staff Training Plan of not more than one (1) page 

1.11 An exert of the staff Training Records covering any five day period during the current year 1.12 A copy of the guest feedback form or a copy of the Standard Operating Procedure for Guest  Feedback, if guest feedback is not in written format. 

1.13 A copy of the business’s Sustainability Policy.

 

  1. MEDI SPA OF THE YEAR 

Open to Medi Spas in Asia Pacific region who are legally registered and have been operating for at least  one year. (Those operating for less than one year will be considered under the Newcomer award category).  Offers a variety of spa and well-being treatments including body and facial treatments with at least two (2)  different types of water-based therapies (t.e. steam, sauna, experience showers, hydro paths) other than  Jacuzzi. Has at least five treatment rooms / area and at least six full time staff including four full time  therapists and on one medical practitioner, and has a documented Sustainability Policy, Spa Marketing Plan,  Standard Operating Procedure Manual for both Treatment Protocols and Operational Management, as well  as Training Plan and Training Records on file. 

Has a menu offering which may include derma logical treatments, Allopathic services, Complementary &  Alternative Medicine (CAM) treatments, Ayurvedic treatments, Traditional Chinese Medicine (TCM),  Naturopathy or other natural or traditional medical practices that deliver therapeutic health benefits. May  also offer other spa and wellness treatments. 

MEDI SPA OF THE YEAR award application must include: 

2.1 Registration as a Medi Spa business 

2.2 A copy of the medical practitioner’s license to practice in the country. 

2.3 At least 3 professional photographs of the spa (minimum 300dpi)*  

2.4 A floor plan of the spa – one A4 page per level is required. 

2.5 A one paragraph summary of the spas concept & operating philosophy* 

2.6 A work schedule for all staff covering a seven day period in the past month 

2.7 An exert of the Marketing Plan of not more than one page. 

2.8 An example of a Marketing Plan Activity (event photo, social media post etc.) 

2.9 An exert of the Standard Operating Procedures of two (2) Treatment protocols. 

2.10An exert of the Standard Operating Procedures of two (2) Operational Management protocols 2.11An exert of the staff Training Plan of not more than one (1) page 

2.12An exert of the staff Training Records covering any five day period during the current year 2.13A copy of the guest feedback form or a copy of the Standard Operating Procedure for Guest  Feedback, if guest feedback is not in written format. 

2.14A copy of the business’s Sustainability Policy. 

  1. HOTEL SPA OF THE YEAR 

Open to Spas located within a hotel in Asia Pacific region who are legally registered and have been  operating for at least one year. (Those operating for less than one year will be considered under the  Newcomer award category). Offers a variety of spa and well-being treatments including body and facial  treatments with at least two (2) different types of water-based therapies (t.e. steam, sauna, experience  showers, hydro paths) other than Jacuzzi.  

Has at least five treatment rooms / area and at least six full time staff including four full time therapists, and  has a documented Sustainability Policy, Spa Marketing Plan, Standard Operating Procedure Manual for both  Treatment Protocols and Operational Management, as well as Training Plan and Training Records on file. 

HOTEL SPA OF THE YEAR award application must include: 

3.1 Registration as a Spa business 

3.2 At least 3 professional photographs of the spa (minimum 300dpi)*  

3.3 A floor plan of the spa – one A4 page per level is required. 

3.4 A one paragraph summary of the spas concept & operating philosophy* 

3.5 A work schedule for all staff covering a seven day period in the past month 

3.6 An exert of the Marketing Plan of not more than one page. 

3.7 An example of a Marketing Plan Activity (event photo, social media post etc.) 

3.8 An exert of the Standard Operating Procedures of two (2) Treatment protocols. 

3.9 An exert of the Standard Operating Procedures of two (2) Operational Management protocols 3.10An exert of the staff Training Plan of not more than one (1) page 

3.11An exert of the staff Training Records covering any five day period during the current year 3.12A copy of the guest feedback form or a copy of the Standard Operating Procedure for Guest  Feedback, if guest feedback is not in written format. 

3.13A copy of the business’s Sustainability Policy.

 

  1. RESORT SPA OF THE YEAR 

Open to Spas within resort properties in Asia Pacific region who are legally registered and have been  operating for at least one year. (Those operating for less than one year will be considered under the  Newcomer award category). Offers a variety of spa and well-being treatments including body and facial  treatments with at least two (2) different types of water-based therapies (t.e. steam, sauna, experience  showers, hydro paths) other than Jacuzzi. 

Has at least five treatment rooms / area and at least six full time staff including four full time therapists, and  has a documented Sustainability Policy, Spa Marketing Plan, Standard Operating Procedure Manual for both  Treatment Protocols and Operational Management, as well as Training Plan and Training Records on file. 

RESORT SPA OF THE YEAR award application must include: 

4.1 Registration as a Spa business 

4.2 At least 3 professional photographs of the spa (minimum 300dpi)*  

4.3 A floor plan of the spa – one A4 page per level is required. 

4.4 A one paragraph summary of the spas concept & operating philosophy* 

4.5 A work schedule for all staff covering a seven day period in the past month 

4.6 An exert of the Marketing Plan of not more than one page. 

4.7 An example of a Marketing Plan Activity (event photo, social media post etc.) 

4.8 An exert of the Standard Operating Procedures of two (2) Treatment protocols. 

4.9 An exert of the Standard Operating Procedures of two (2) Operational Management protocols 4.10An exert of the staff Training Plan of not more than one (1) page 

4.11An exert of the staff Training Records covering any five day period during the current year 4.12A copy of the guest feedback form or a copy of the Standard Operating Procedure for Guest  Feedback, if guest feedback is not in written format. 

4.13A copy of the business’s Sustainability Policy. 

  1. WELLNESS CENTRE or CLINIC OF THE YEAR 

Open to Wellness Centres or Wellness Clinics in Asia Pacific region who are legally registered and have been  operating for at least one year. (Those operating for less than one year will be considered under the  Newcomer award category). Has a defined wellness philosophy or approach to deliver physical, mental &  emotional wellbeing. Offers a lifestyle consultation and personalised programs to each guest with  opportunities for guest education also available.  

Has at least five treatment rooms / area and at least six full time staff including four full time therapists and  one medical practitioner on site, and has a documented Sustainability Policy, Spa Marketing Plan, Standard  Operating Procedure Manual for both Treatment Protocols and Operational Management, as well as  Training Plan and Training Records on file. 

WELLNESS CENTRE or CLINIC OF THE YEAR award application must include: 

5.1 Registration as a wellness business. 

5.2 A copy of the medical practitioner’s license to practice in the country. 

5.3 At least 3 professional photographs of the business premises (minimum 300dpi)*  

5.4 A floor plan of the centre/clinic – one A4 page per level is required. 

5.5 A one paragraph summary of the spas concept & operating philosophy* 

5.6 A work schedule for all staff covering a seven day period in the past month 

5.7 An exert of the Marketing Plan of not more than one page. 

5.8 An example of a Marketing Plan Activity (event photo, social media post etc.) 

5.9 An exert of the Standard Operating Procedures of two (2) Treatment protocols. 

5.10 An exert of the Standard Operating Procedures of two (2) Operational Management protocols 5.11 An exert of the staff Training Plan of not more than one (1) page 

5.12 An exert of the staff Training Records covering any five day period during the current year 5.13 A copy of the guest feedback form or a copy of the Standard Operating Procedure for Guest  Feedback, if guest feedback is not in written format. 

5.14 A copy of the business’s Sustainability Policy.

 

  1. WELLNESS RESORT OF THE YEAR 

Open to Wellness Resorts in Asia Pacific region who are legally registered and have been operating for at  least one year. (Those operating for less than one year will be considered under the Newcomer award  category). Located in a non-urban environment, the resort has a defined wellness philosophy or approach  to deliver physical, mental & emotional wellbeing. Offers a lifestyle consultation and personalised programs  to each guest with opportunities for guest education also available.  

Has at least 20 guest rooms for accommodation and at least five treatment rooms / area and at least six full  time staff including four full time therapists and one medical/health practitioner on site providing a variety of  wellness treatments (spa treatments for the body and face are optional0 

Has a documented Sustainability Policy, Spa Marketing Plan, Standard Operating Procedure Manual for both  Treatment Protocols and Operational Management, as well as Training Plan and Training Records on file. 

Has an on-site food and beverage facilities serving only healthy food & beverage choices and provides an  environment that is non-smoking, and which restricts unhealthy or stress-inducing practices, such as  consumption of alcohol or use of personal communication devices or computers.  

WELLNESS RESORT OF THE YEAR award application must include: 

6.1 Register as a wellness business with accommodation facilities. 

6.2 A copy of the medical practitioner’s license to practice in the country. 

6.3 At least 3 professional photographs of the business premises (minimum 300dpi)*  

6.4 A floor plan of the spa – one A4 page per level is required. 

6.5 A one paragraph summary of the resorts concept & operating philosophy* 

6.6 A work schedule for all staff covering a seven day period in the past month 

6.7 An exert of the Marketing Plan of not more than one page. 

6.8 An example of a Marketing Plan Activity (event photo, social media post etc.) 

6.9 An exert of the Standard Operating Procedures of two (2) Treatment protocols. 

6.10 An exert of the Standard Operating Procedures of two (2) Operational Management protocols 6.11 An exert of the staff Training Plan of not more than one (1) page 

6.12 An exert of the staff Training Records covering any five day period during the current year 6.13 A copy of the guest feedback form or a copy of the Standard Operating Procedure for Guest  Feedback, if guest feedback is not in written format. 

6.14 A copy of the business’s Sustainability Policy. 

  1. FITNESS CENTRE / MOVEMENT STUDIO OF THE YEAR 

Open to Fitness Centres / Movement Studios in Asia Pacific region who are legally registered and have been  operating for at least one year. (Those operating for less than one year will be considered under the  Newcomer award category). Has a defined fitness philosophy or approach to deliver physical wellbeing.  Offers a fitness consultation and personalised programs to each guest with opportunities for guest education  also available.  

Has at least one licenses fitness / movement practitioner as a full time staff as well as a documented  Sustainability Policy, Marketing Plan, Standard Operating Procedure Manual for both Treatment Protocols  and Operational Management, as well as Training Plan and Training Records on file. 

FITNESS CENTRE / MOVEMENT STUDIO OF THE YEAR award application must include: 

7.1 Registration as a fitness/ movement business. 

7.2 A copy of the fitness practitioner’s license / qualifications as required by local laws. 

7.3 At least 3 professional photographs of the business premises (minimum 300dpi)*  

7.4 A floor plan of the facility – one A4 page per level is required. 

7.5 A one paragraph summary of the business’s concept & operating philosophy* 

7.6 A work schedule for all staff covering a seven day period in the past month 

7.7 An exert of the business’s Marketing Plan of not more than one page. 

7.8 An example of a Marketing Plan Activity (event photo, social media post etc.) 

7.9 An exert of the business’s Standard Operating Procedures of a service protocol. 

7.10 An exert of the business’s Standard Operating Procedures of two (2) Operational Management  protocols. 

7.11 An exert of the business’s staff Training Plan of not more than one (1) page

7.12 An exert of the business’s staff Training Records covering any five day period during the current year 7.13 A copy of the client feedback form or a copy of the Standard Operating Procedure for Client Feedback, if client feedback is not in written format. 

7.14 A copy of the company’s Sustainability Policy. 

  1. MEDITATION / MENTAL WELLBEING CENTRE OF THE YEAR 

Open to Meditation / Mental Wellbeing Centres in Asia Pacific region who are legally registered and have  been operating for at least one year. (Those operating for less than one year will be considered under the  Newcomer award category). Has a defined mental wellness philosophy or approach to deliver mental  wellbeing. Offers a consultation and personalised programs to each guest with opportunities for guest  education also available.  

Has at least one qualified practitioner as a full time staff as well as a documented Sustainability Policy,  Marketing Plan, Standard Operating Procedure Manual for both Treatment Protocols and Operational  Management, as well as Training Plan and Training Records on file. 

MEDITATION / MENTAL WELLBEING CENTRE OF THE YEAR award application must include: 

8.1 Registration as a wellness business. 

8.2 A copy of the health practitioner’s license / qualifications as required by local laws. 

8.3 At least 3 professional photographs of the business premises (minimum 300dpi)*  

8.4 A floor plan of the facility – one A4 page per level is required. 

8.5 A one paragraph summary of the business’s concept & operating philosophy* 

8.6 A work schedule for all staff covering a seven day period in the past month 

8.7 An exert of the Marketing Plan of not more than one page. 

8.8 An example of a Marketing Plan Activity (event photo, social media post etc.) 

8.9 An exert of the Standard Operating Procedures of a service protocol. 

8.10 An exert of the Standard Operating Procedures of two (2) Operational Management protocols. 8.11 An exert of the staff Training Plan of not more than one (1) page 

8.12 An exert of the staff Training Records covering any five day period during the current year 8.13 A copy of the client feedback form or a copy of the Standard Operating Procedure for Client Feedback, if client feedback is not in written format. 

8.14 A copy of the company’s Sustainability Policy. 

Voting for Wellness Menu Of The Year shall be done jointly by the Awards Judging Panel and the Awards Committee. One vote per person. 

Only votes cast by 09.00 Friday 8 March 2024 will be considered valid.

 

  1. WELLNESS MENU OF THE YEAR

Open to a spa / wellness provider of any type, e.g., Day Spa, Hotel/Resort Spa, Wellness Resort, etc. who is  legally licensed and offering a menu of services beyond a ‘relaxation; menu.  

The offering includes a variety of spa and wellness services for the body and face and may also include  services which address the Physical, Emotional, Intellectual, Spiritual, Social and/or Environmental dimensions  of wellness and which are performed manually, mechanically or technologically. 

WELLNESS MENU OF THE YEAR award application must include:  

9.1 Registration as a Spa business 

9.2 A copy of the full menu*